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FAQs

Insane Serial Killer

My Insane Serial Killer is not activating
  • Change the batteries
  • If you are using sound activation, make sure the switch is set to ‘On’
  • If you are using a footpad for activation, make sure the switch is set to ‘footpad’
My Insane Serial Killer is not moving/moving slow
  • Change the batteries
  • Make sure the wire on the body is connected to the wire on the base
My Insane Serial Killer is falling over
  • Make sure the Velcro straps are secured tightly under the chair
My Insane Serial Killer is leaning too far forward or backward
  • The Insane Serial Killer should be placed on a chair with a level seat
  • If it is not a on chair with a level seat, the base can be propped up so it is level
My Insane Serial Killer is not working with the adapter
  • The adapter must be a 6V/2A DC adapter
  • We recommend that you purchase this adapter through our website to ensue that the adapter tip fits correctly, and that the adapter is not too weak or too strong for the item
  • Take the batteries out while you are using the adapter